Frequently Asked Questions
Everything you need to know about our organic beauty rituals.
Are Nefertari Organics products 100% natural?
Yes, all our products are formulated with 100% organic, plant-based ingredients and are free from synthetic fragrances, parabens, and sulfates.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the item for a full refund, provided at least 50% of the product remains.
Are your products tested on animals?
Absolutely not. Nefertari Organics is a cruelty-free brand. We never test our formulas or raw ingredients on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I store my organic skincare products?
Since our products use natural preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain their potency.